October 31, 2020

Holland America Pauses Ship Operations for another 30 Days

Holland America Line announces new 30-day pause in ship operations.

Due to the continued port closures and travel restrictions surrounding global health concerns, Holland America Line has made the decision to extend its pause of global cruise operations for an additional 30 days, cancelling sailings scheduled to depart through May 14, 2020.

Guests currently booked on cruises from April 14 through May 14 and their travel advisors will receive notification from Holland America Line in the coming days regarding options for selecting either a Future Cruise Credit for 125% of their booking value plus an additional $250 shipboard credit or a full refund.

“As the world addresses global health concerns, travel has come to a temporary standstill as communities take necessary precautions to protect themselves,” said Orlando Ashford, president of Holland America Line. “All of us at Holland America Line are wishing everyone the best during this unprecedented time.”

All bookings will automatically be cancelled through May 14. Guests do not need to call to cancel, however, they may visit hollandamerica.com to indicate their preference for a 125% Future Cruise Credit with the bonus $250 shipboard credit or 100% refund. Holland America Line will reimburse cancellation fees for air and other arrangements for travel to and from the cancelled cruise. (This does not apply to chartered sailings.)

Holland America Line kindly requests that all those booked on cruises from April 14 through May 14 do not call reservations for assistance as hold times are expected to be very long, and their booking will automatically be cancelled over the coming week.

Recognizing the vital role travel advisors play in the success of the cruise industry, Holland America Line will protect travel advisor commissions on bookings for cancelled cruises that were paid in full and for the total amount of the Future Cruise Credits when guests rebook.

Anne Vipond About Anne Vipond

Anne Vipond is the author of several guidebooks to cruising destinations around the world. She draws on an extensive sailing background to impart her enthusiasm for cruise travel. From her home port of Vancouver, she travels by cruise ship to a wide range of destinations to keep her books current and useful for her cruise readers. Her cruising articles have been published in magazines and newspapers throughout North America and over seas.