The Port of Galveston has been awarded a Logistics Management 2013 Quest for Quality Award in the Ports category. The Port was evaluated on five critical areas that include performance, value, information technology, customer service and equipment/operations. The Port is one of 13 U.S. gateways that are offering homeport advantages to cruisers.
Logistics Management’s (LM) Annual Quest for Quality Awards is the culmination of a six-month research project conducted by Peerless Research Group (PRG). For three decades, LM’s Quest for Quality has been regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence.
This year, Logistics Management had 6,179 logistics and supply chain decision makers place their vote. This six-month research undertaking resulted in nine lists featuring 129 transportation and logistics services provider organizations that have gone for the gold and have achieved their mission of being designated “best of the best” by the readers of LM.
“These awards are the gold standard for customer satisfaction and performance excellence for carriers, ports, and logistics providers worldwide. The Port is honored to be among such a privileged group.” said Port Director Mike Mierzwa.
The Port of Galveston, Texas’ Star Cruise PortSM, is Texas’ gateway for cruise sailings and international trade. The Port is one of Texas’ major deep water seaports, with an authorized and maintained depth of forty-five feet. It is the 4th busiest cruise ship homeport in the continental United States. The Port of Galveston generates more than $1.3 Billion annually in economic impact to the State of Texas. For more information please visit www.portofgalveston.com.